TrueSMS

Account Deletion

Last Updated: August 2026

This page explains how to request account deletion by email and how to cancel that request within the allowed window.

1. How to request account deletion

Send an email to our support team requesting account deletion, using the same email address used when creating the account. Use the button below to open a pre-filled email.

Request deletion by email

Support: [email protected]

2. How to cancel a deletion request

You can cancel a deletion request within 30 days. The cancellation must be requested through the same support email.

Send cancellation email

3. Important: permanent deletion

After deletion is completed, all account data will be permanently erased (including history and related information), and it cannot be undone or recovered.